NICE CXone costs about $110 to $249 per agent, per month
NICE CXone is a cloud contact center platform. Large support teams use it for voice, digital channels, AI and quality tools. NICE CXone costs $110 to $249 per agent per month in 2026.
Estimate your NICE CXone cost
Pick what you need. The price updates as you go. Got a price already? Check it in the last step.
Is this price fair?
A fair price is $1,100 to $2,500.
Type a price above to check it.
Middle of the range: $1,800
What you are paying for
How we calculate this
Prices are for the United States in 2026 from published cost guides, checked September 2026. This is an estimate, not a quote.
What NICE CXone buyers pay
| Omnichannel Suite | $110 per agent per month. |
|---|---|
| Essential Suite | $135 per agent per month. |
| Core Suite | $169 per agent per month. |
| Complete Suite | $209 per agent per month. |
| Ultimate Suite | $249 per agent per month plus $0.25 per session. |
What pushes a quote up
| How many you buy | Number of agents. |
|---|---|
| Suite level | This changes the size of your quote. |
| Plan or tier | Per-session fees on Ultimate and industry packages. |
| Add ons | Add-ons like screen recording and analytics. |
| Contract terms | Contract length. |
What NICE CXone posts, and what it leaves out
NICE CXone is a cloud contact center platform. Large support teams use it for voice, digital channels, AI and quality tools. It posts some prices on its own site, but most buyers still get a custom quote.
Ultimate and industry packages add $0.25 per session. A UK reseller lists add-ons such as screen recording at 8.50 pounds and interaction analytics at 22 pounds per user per month.
How the quote gets made
NICE CXone does not publish prices. A rep works out your size, what you need and how soon, then prices the deal to match. Discounts depend on timing and on whether you are talking to a rival. The numbers on this page are what buyers and analysts report paying, not a list price.
Because the bill is per agent, per month, the quote grows with every seat you add. Count the seats you will really use before the call.
How to judge the quote in your hand
- Ask for volume tiers to lower cost as you grow.
- Model per-session fees before you pick Ultimate.
- Ask for the all in number: licence, setup, training and support for year one.
- Ask what renewal looks like in year two and three, in writing.
- Get a second quote from a rival and say so on the call.
- Buy at quarter end, when reps chase targets.
- Cut seats and modules you will not use in the first 90 days.
Ways to pay less
- Ask which add-ons are in the bundle.
- Compare named and concurrent seat pricing.
- Get a multi-year quote.
- Pay yearly if the discount is real, not just a rounding of the monthly price.
- Start on the lowest tier and upgrade when you hit a wall.
- Ask for the setup fee to be waived or split over the year.
- Check the free trial or demo before you sign anything.
Before you decide
NICE CXone posts some prices on its own site. Check its pricing page before you sign, since list prices change. FeeGuides.com is not linked to NICE CXone.
NICE CXone costs $110 to $249 per agent per month in 2026. Partly. Some plans list a price on its site, but bigger deals are quoted. Ultimate and industry packages add $0.25 per session.Common questions
How much does NICE CXone cost?
Does NICE CXone publish prices?
What costs extra?
Other software prices
Photo: an Unsplash contributor, Wikimedia Commons, CC0, cropped.
Compare prices
Related jobs people check next, with the usual 2026 price.
| Job | Usual price |
|---|---|
| Buildertrend pricing | $299 to $900 |
| Paycor pricing | $99 to $299 |
| JAGGAER pricing | $75K to $480K |
| Evisort pricing | $30K to $150K |