Heap pricing in 2026
Heap costs about $13,000 to $154,798 per year in 2026, and a typical buyer pays near $41,220.
What moves the price
- The plan tier (Growth, Pro or Premier) and the number of monthly tracked users or sessions drive most of the price.
- Add-ons, longer data retention and extra seats can raise the bill, and larger accounts negotiate custom terms every year.
- Contract length and negotiation matter, since buyers report average savings of roughly 10% to 25% off the first quote depending on the source.
- Contract length. Multi year deals usually get a lower yearly price.
What is included
The range is per year. It covers the software license or subscription. Setup, training, add on modules and outside consultants are usually billed on top. Ask for a written quote that lists each fee before you sign.
Heap prices people report
| Plan or item | Price | Source |
|---|---|---|
| Free plan (10,000 sessions per month, 6 months of data) | $0 | CostBench |
| Growth tier, listed starting price | $3,600 per year | G2 |
| Basic plan, listed starting price | $24,000 per year | Capterra |
| Median buyer (191 purchases) | $41,220 per year | Vendr |
| Observed range across Vendr deals | $13,000 to $154,798 per year | Vendr |
| Paid plans, rough range | $500 to $3,000+ per month | CostBench |
Average prices in US dollars. Source: Vendr.
Ways to pay less
- Start on the free plan to check that automatic capture fits the product before asking for a quote.
- Ask for quotes for two volume sizes and a multi-year option, then use the lower one to negotiate.
- Get quotes from two or three rival products and share them with the sales rep. Vendors often drop the price to win the deal.
What price guides say
We checked 4 price guides and read every number on their pages. They do not all measure the same thing, so the ranges on this page come from putting them side by side.
Common questions
How much does this cost in 2026?
Heap costs about $13,000 to $154,798 per year in 2026, and a typical buyer pays near $41,220. Most people pay about $41,220 per year. The low end is $13,000 and the high end is $154,798.
What changes the price the most?
The biggest factors are: The plan tier (Growth, Pro or Premier) and the number of monthly tracked users or sessions drive most of the price; Add-ons, longer data retention and extra seats can raise the bill, and larger accounts negotiate custom terms every year; Contract length and negotiation matter, since buyers report average savings of roughly 10% to 25% off the first quote depending on the source.
How can I pay less?
Start on the free plan to check that automatic capture fits the product before asking for a quote. Ask for quotes for two volume sizes and a multi-year option, then use the lower one to negotiate. Get quotes from two or three rival products and share them with the sales rep. Vendors often drop the price to win the deal.
Where do these numbers come from?
From 4 named price guides: Vendr, G2, Capterra, CostBench. Each one is linked on this page with the date we read it.
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